Refund policy

✅ Returns

  • You may request a return within 14 days of receiving your order.

  • Items must be unused, in original packaging, and in resellable condition.

  • Customers are responsible for the cost of return shipping (unless the item arrived damaged or incorrect).

💳 Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection.

  • If approved, your refund will be processed back to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at help.magnowear@gmail.com. 

    If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return question at help.magnowear@gmail.com.